Refund and Returns Policy

At SteroidPotency.com, we aim to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund and returns policy below:

1. Eligibility for Returns

• You may return products within 30 days of receiving your order.
• Items must be unopened, unused, and in their original packaging.
• To be eligible for a return, you must provide proof of purchase (receipt or order confirmation).

2. How to Initiate a Return

• Contact our customer service team at sales@steroidpotency.com to request a return authorization.
• Include your order number and reason for the return in your request.

3. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item sent).
• We recommend using a trackable shipping service to ensure your return is received.

4. Refund Process

• Once your return is received and inspected, we will notify you by email.
• If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days.

5. Non-Returnable Items

• Certain products, such as opened injectables or personal care items, are non-returnable for health and safety reasons.

6. Exchanges

• We currently do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order.

7. Customer Support

For any questions or concerns regarding returns and refunds, please contact our customer support team at sales@steroidpotency.com.  choosing SteroidPotency.com! Your satisfaction is our priority.